Contacts
30K of your closest friends
Activate a Contact
Follow these instructions to reactivate an existing inactive contact. Inactivating contacts should only be done by MP Support. Please submit a ticket to request a contact deactivation.Update Contact Record1. Click "Contacts"2. Change the view to "All Records" to show both Active and Inactive cont...
Adding a Milestone
*To add a milestone to multiple people at once, scroll to the bottom of this article.1. On the Contacts Page, Click "Tools"2. Click "Connection Card"3. Click the box next to "Search"4. Search by last name, first name for the person receiving the milestone5. Select your campus6. Add the date the m...
Guest Follow Up - Campus Activity Report
Run Campus Activity ReportAfter you have completed entering Connect Cards for all new guests, run a Campus Activity Report.1. Click "Contacts"2. Click "Reports"3. Click "NWCC OLD Campus Activity Report"Tip: You are welcome to view the NEW version if you prefer to use that4. Enter the date range y...
Guest Follow Up - Contact Log
Contact LogAs follow up contacts are being attempted and successful, those updates should be entered into the Contact Log of the individual’s profile1. Click "Contact Log"2. Click "New Log Entry"3. Record the date of contact4. Contact Log Type can be: phone call, text, email, in-person meeting, e...
Guest Follow Up - Submit a Connect Card
Submit a Connect Card1. Click "Contacts"2. Click "Tools"3. Click "Connection Card"4. Search for the contact5. Select your congregation6. Choose the opportunity the guest wrote on their connect card, such as New to NW, interested in Baptism, Serving in Kids Church, Care & Counseling, etc7. The Not...
Guest Follow Up - View/Complete Tasks
View/Complete Tasks1. Click "Home"2. Click My Tasks3. The filter should default to: Assigned to Me: Incomplete. Under the blue bar you would see any tasks that have been assigned to you that are not yet completed.Click the task you want to complete4. Click the Record tab to read details about thi...
How to Add a New Family
1. Navigate to https://my.northway.org/mp/0/1/2. Click "Contacts"3. Click "Tools"4. Click "Add / Edit Family Tool"5. Type the Last Name into the search bar to see if the family is already in MP6. If they are not in the dropdown, click "New Family"7. Set the Campus/Congregation8. Enter the home ad...
Opportunity Contacts
Opportunities tasked to ministry leaders in MP (as found inside the Connect Card tool)1. Click "Opportunities"2. Filter by Congregation to view your campusTip: You can also filter by searching your campus name in the "Congregation Name" column when your MP is in Grid View3. Look in the "Contact P...
Parent Email Lists
1. Click "Groups"2. Type "Age" in the "Group Type" column to show only Age and Grade groups3. Select the grades you want4. If prompted, click "start a new selection" to make sure no previously selected groups are included.5. Click "Contacts"6. Change the view to "Parents of Group Members Bulk Ema...
Recording Allergies
1. On the Contacts page, find the contact record of the person/child with the allergy2. Click "Attributes"3. Click "New Contact Attribute"4. Add the "Allergies & Special Needs" attribute5. Add today's date and time6. Add details of the allergy to the Notes field7. Click "Save"
Securing High Profile Contact Records
We have some attendees of North Way that have a larger public image and require an additional level of privacy related to their contact information. These individuals can be athletes, politicians, NW leadership, etc.To minimize who has access to their contact info, we can "secure" their record. ...
Unsubscribe Requests
There are a variety of ways for people to manage their own email subscriptions. Sometimes, people will request it in person or via email and we have to make those changes in MP ourselves.To unsubscribe someone from a publication: Look up their contact using their email and open it View the Subs...