Edit/Cancel an Email/SMS scheduled to send in MP

Sometimes we need to either edit or cancel an email/SMS that we scheduled to send from MP.  

1.  Cancel ( see below ) the message scheduled to send.

2.  Edit the message in our Drafts.

3.  Re-select the recipients

4.  Send

NOTE 1:  MP captures the email/phone numbers when the message is scheduled to send.  Any updates to email/phone on a contact after the message is scheduled will not be updated in the scheduled message.  

NOTE 2:  Editing or canceling a message will REMOVE the recipients of the message.  The message will revert to draft status but the recipients will need to be re-selected.

Cancel

1. Navigate to Home => My Messages

2.  Change the view to “My Ready To Send”

3.  Check the box next to message to cancel

4.  Click Actions => Cancel Scheduled Message

Your message will now be moved to the “My Drafts” view.